TWINLINE BUSINESS SOLUTIONS · FINPAGE v7.5INFO@TWINLINE.IN · +91 124 434 6868
FINASSIST · CUSTOMER APP

Your borrower’s loan,
in their pocket.

A white-labelled customer app for your borrowers — view loans and schedules, pay EMIs over UPI, download statements and NOCs, and raise service requests and grievances from the phone. Fully integrated with Finpage, branded entirely as yours.

BORROWER · APP
UPI PAYSTATEMENTSGRIEVANCESSELF-SERVE
Digital EMI payments71%
Self-serve service reqs64%
Play Store rating4.5 / 5
WHAT BORROWERS DO

Everything they’d call
the branch for.

VIEW

Loans & schedule

Live outstanding, EMI schedule, next-due date and payment history — always current, straight from the LMS.

PAY

Pay in two taps

UPI, UPI AutoPay and net-banking repayment posted and reconciled instantly through FinCollect.

DOCS

Statements & NOC

Self-download statements, interest certificates and no-objection certificates without a single phone call.

GRIEVANCE

Grievance registration

Borrowers register complaints in the app; each one lands in FinConnect with a reference number, SLA timer and a status they can follow.

HELP

Service requests

Statement copies, NOC requests and other service requests raised in-app, with a status the borrower can track.

OFFER

Pre-approved offers

Top-ups and renewals surfaced to eligible borrowers, with apply-in-app journeys.

THE APP

What lands on
the borrower’s home screen.

Outstanding · LN-2026-0042
₹38,420
Next EMI ₹1,124 · due 05 Jul
Pay ₹1,124 with UPI →
Download statement↓
View NOC→
Raise a request→
Pre-approved top-up · ₹50,000★
ADOPTION · SAMPLE DEPLOYMENTLIVE
Borrowers onboarded1,42,800
EMIs paid in-app · MTD71%
Calls deflected to self-serve38%
Languages8 · incl. Hindi, Tamil, Kannada
BrandingWhite-label · your logo & theme
BUILT TO SHIP

Yours on the store in weeks.

WHITE-LABEL
Your name, logo, colours and Play Store listing on Android, published under your developer account or ours.
SECURE
Device binding, biometric login, masked data and the same Aadhaar-vault discipline as the core platform.
INTEGRATED
One set of APIs into Finpage — no parallel data store, no reconciliation between the app and the book.
OFFLINE-AWARE
Schedules and statements cached for low-connectivity borrowers; payments confirm when back online.
THE IMPACT

Fewer calls, faster pays.

71%
EMIs paid in-app
38%
Calls deflected
8
Languages
4.5
Play Store rating

Put the branch
in their pocket.

See FinAssist branded for your NBFC — payments, self-serve and offers in one demo.

Book a demo →